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Genesis Experience Manager
2 months ago
FFUN Group is a leading luxury automotive dealership that embodies creativity and innovation. We are committed to delivering exceptional customer experiences and fostering a sustainable future for our customers.
Job SummaryWe are seeking a highly motivated and experienced Genesis Experience Manager to join our team. As a key member of our sales team, you will be responsible for building strong relationships with customers, assisting them in selecting a vehicle that meets their needs, and delivering exceptional customer service.
Key Responsibilities- Build strong relationships with customers and assist them in selecting a vehicle that meets their needs.
- Start the guest's journey online through to physical delivery, ensuring a seamless and personalized experience.
- Conduct sales of vehicles in accordance with dealership procedures, with a focus on increasing sales volume.
- Ensure all customers and potential sales customers are handled in a positive manner, providing exceptional customer service and support.
- Develop an in-depth understanding of our current vehicle inventory and deliver strong product knowledge to customers.
- Perform high-quality and professional vehicle demonstrations for customers, showcasing the features and benefits of our luxury vehicles.
- Follow up on delivered vehicles to ensure customer satisfaction is met, and make any necessary adjustments to ensure a positive experience.
- Previous sales experience is required, with a proven track record of success in a similar role.
- Excellent understanding of today's technologies available in the automotive industry, including CRM systems and sales tools.
- Valid Saskatchewan Driver's License.
- Self-driven and motivated to achieve results, with a passion for delivering exceptional customer service.
- Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Competitive salary range of $70,000-$100,000 per year.
- Employee discount on vehicles, service, repairs, and parts.
- Training and development opportunities, including sales training and product knowledge development.
- Corporate gym membership rates.
- Health and dental benefits.
- Group retirement savings plan with employer-employee matched contributions.
