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Quality Assurance Specialist

2 months ago

Mississauga, Ontario, Canada goeasy Ltd. Full time

Quality Assurance Analyst

We are seeking a detail-oriented and analytical Quality Assurance Analyst to join our team at goeasy Ltd. As a Quality Assurance Analyst, you will play a critical role in ensuring the quality of our products and services, and contributing to the company's mission to provide everyday Canadians with access to credit.

Key Responsibilities:

  • Conduct quality control audits to ensure compliance with policies and procedures
  • Provide actionable data to internal support groups to inform business decisions
  • Collaborate with team members to identify areas for process improvement
  • Develop and implement quality control processes to ensure consistency and accuracy
  • Assist in the development of training programs to enhance employee knowledge and skills

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High level of computer literacy, with intermediate to advanced skills in Microsoft Office Suite
  • Ability to plan, prioritize, and manage multiple tasks and projects

Working Conditions:

Our office hours are 8:30 am to 5:00 pm, Monday to Friday. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.