Pharmacist - Customer Experience Specialist

1 month ago

Woodstock, Ontario, Canada Loblaw Companies Limited Full time
Pharmacy Professional Opportunity

We're seeking a talented Relief Pharmacist to join our team at Loblaw Companies Limited. As a key member of our Pharmacy team, you will play a vital role in delivering exceptional customer experiences and providing top-notch patient care.

Key Responsibilities:
  • Prepare, dispense, and control medications accurately and timely to patients
  • Ensure medication and over-the-counter supplements inventory levels are adequate to meet patients' needs
  • Counsel patients regarding new and additional medications in a friendly, positive, and proactive interaction
  • Create awareness and educate customers through public relations (public health days, clinics, etc.)
  • Administer vaccinations and other activities as legislated by the Pharmacist Scope of Practice Program (Point-of-Care testing, Prescription Modification and Advancement, Minor Ailments, etc.)
  • Provide pharmaceutical professional services such as medication reviews
  • Provide timely and positive resolution to patients' needs and doctors' requests/issues
  • Review and control costs at all levels within Loblaw Pharmacy (dispensary)
  • Provide ongoing training for all new and existing Pharmacy colleagues (technicians, interns, assistants, students, IPGs)
Requirements:
  • Bachelor of Science, Pharmacy, and a Class A Pharmacist, Ontario
  • Superior customer relations skills and a strong sense of professionalism
  • Excellent leadership and performance management skills required
  • Proven ability to build the business using community-based marketing strategies
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills, including the experience formulating and executing action plans
  • Strong personal computing skills, as well as knowledge of HealthWatch Pharmacy computer system

If you're a motivated and customer-focused professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.

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