Student Care Representative

1 month ago


Edmonton, Alberta, Canada NorQuest College Full time

Job Title: Student Care Representative

Job Summary: We are seeking a Student Care Representative to provide administrative support to our students and staff. The successful candidate will have excellent communication and customer service skills, with the ability to work well in a team environment.

Key Responsibilities:

  • Provide administrative support to students and staff, including answering phone calls, responding to emails, and completing tasks as assigned.
  • Assist with student inquiries and provide information on college programs and services.
  • Work collaboratively with other departments to ensure seamless delivery of services.
  • Develop and maintain knowledge of college policies and procedures.
  • Provide exceptional customer service to students, staff, and the public.

Requirements:

  • Post-secondary certificate in Administration or Business.
  • 1+ years of administrative experience, preferably within a post-secondary environment.
  • Strong working knowledge of Microsoft products like Outlook, Word, and Excel.
  • Knowledge or experience in PeopleSoft would be considered an asset.

What We Offer:

  • A competitive hourly rate of $22.33 - $27.98/hour, reflective of your education and experience.
  • 11.2% in lieu of vacation and holidays.
  • A casual position with work required in-person at our downtown Edmonton campus.

Our Commitment to Equity, Diversity, and Inclusion: We are on a journey to become an inclusive, anti-racist, and decolonized organization. We are committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through our work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self.



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