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Logistics Operations Supervisor

3 months ago


Kamloops, British Columbia, Canada Canadian National Railway Full time

Overview: In this dynamic role, you will be integral to ensuring our operations run efficiently and safely, contributing to the stability of the economy.

Training and Development: We offer comprehensive paid training and career development opportunities, recognizing the dedication of our workforce.

Position Summary: The Logistics Operations Supervisor is an entry-level frontline supervisory role tasked with fulfilling service commitments by overseeing daily train operations within a designated area or terminal, along with managing unionized train crews.

Key Responsibilities:

  • Provide immediate support to the Transportation Manager and Assistant Superintendent during crossing incidents or injuries, collaborating with law enforcement and managing the site until operations resume.
  • Assist in handling hazardous materials incidents, coordinating with the Dangerous Goods Officer to ensure the safety of employees and the public.
  • Participate in Front Line Supervisor Development Programs to gain insights into our internal systems, processes, policies, and decision-making protocols.
  • Foster teamwork and maintain order among staff, contractors, and internal clients by responding promptly to emerging issues.
  • Utilize operational data to identify opportunities for enhancing asset utilization and service reliability, taking proactive measures within your territory.
  • Oversee crew scheduling, track operational costs, and collaborate with management to optimize operations and control expenses.
  • Develop recovery plans for service disruptions in conjunction with the Rail Traffic Control center and management.
  • Ensure accurate and timely reporting of delays, implementing strategies to minimize them while monitoring terminal performance.
  • Plan and organize workloads effectively.
  • Collaborate with rail traffic control to manage train schedules and predict crew requirements.
  • Advise on cost control and asset utilization during planning and execution.
  • Communicate organizational goals and policies clearly to unionized employees.
  • Conduct investigations in accordance with collective agreements and issue disciplinary actions with managerial support.
  • Manage performance evaluations, addressing deficiencies and fostering required behaviors.
  • Share best practices and operational insights to enhance transparency and understanding of company objectives.

Work Environment: This role involves irregular hours, including nights, weekends, and holidays, and requires a mix of office and outdoor work in various weather conditions.

Travel Requirements: The position necessitates travel for business purposes without prior notice, including responding to urgent situations.

Commitment to Safety: The Logistics Operations Supervisor prioritizes safety while adhering to collective agreements.

Qualifications:

  • Experience in industrial work with increasing responsibility in a safety-focused environment.
  • Familiarity with heavy machinery is advantageous.
  • Technical proficiency in Microsoft Office applications and other relevant software.
  • Comprehensive understanding of safe rail operating practices.
  • Bilingual proficiency in English and French is required.

About Canadian National Railway: As a leader in transportation, CN plays a vital role in the economy, moving over 300 million tons of goods across North America annually through a vast rail network. Committed to social responsibility and environmental stewardship, CN aims to build the safest, most inclusive, and sustainable railroad, reflecting the communities it serves.