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Shift Manager

2 months ago


Brooks, Canada McDonald's Restaurant Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's Restaurant. As a Shift Manager, you will be responsible for leading a team of staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Estimate ingredient and supplies required for meal preparation
  • Customer Service
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
  • Work Environment and Safety
    • Work in a fast-paced environment
    • Work under pressure
    • Stand for extended periods
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a similar role
  • Skills and Abilities
    • Client focus
    • Efficient interpersonal skills
    • Flexibility
    • Team player
What We Offer
  • Competitive Compensation and Benefits
    • Group insurance benefits
  • Opportunities for Growth and Development
    • On-the-job training tailored to your needs