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Assistant Manager

2 months ago

Mississauga, Ontario, Canada Ardene Full time
About the Role

The Assistant Manager plays a vital role in supporting the Store Manager to achieve sales objectives, improve employee performance, and ensure efficient store operations.

This leadership position requires a vibrant and highly motivated individual with an interest in fashion retail to lead by example and inspire their team to generate sales and provide outstanding customer service while projecting the company's culture and image.

In the absence of the Store Manager, the Assistant Manager oversees all store operations, including:

  • Assisting in the implementation of strategies to achieve the store's sales and profit budgets.
  • Overseeing all store operations, including opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service, and supervision of the team.
  • Providing excellent customer service and coaching their team accordingly.
  • Complying with all head office requests regarding store operations.
  • Processing purchases at the register.
  • Adhering to all company policies.
  • Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
  • Performing all other related duties as directed by the Store Manager.
Responsibilities

The Assistant Manager is responsible for:

  • Implementing sales strategies to drive revenue growth.
  • Leading a team of retail professionals to achieve sales and customer service goals.
  • Ensuring store operations run smoothly and efficiently.
  • Providing coaching and development opportunities for team members.
  • Collaborating with the Store Manager to achieve business objectives.
Requirements

To be successful in this role, the Assistant Manager must have:

  • Minimum 1-year retail experience in a leadership role.
  • High school diploma or equivalent.
  • Excellent selling and customer service abilities.
  • Strong time management and priority-setting skills.
  • Strong communication and interpersonal skills.
  • Ability to delegate tasks and take ownership.
  • Ability to lead a team in a positive and inclusive manner.
Physical Requirements

The Assistant Manager must be able to:

  • Stand for extended periods and climb a ladder.
  • Move, lift, and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).
Availability

The Assistant Manager must be available to work:

  • Days, evenings, and weekends.
What's in it for you?

Ardene offers:

  • Group insurance.
  • Bonus possibilities.
  • A dynamic and friendly work environment.
  • Casual dress-code.
  • Employee discount.
  • Upgraded eligibility for Ardene Rewards.
  • Birthday paid off and wellness days.
  • Wellness initiatives.
  • Cool contests.
  • Opportunities for growth.