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Shift Manager

2 months ago


Hamilton, Ontario, Canada Om Sai Food Inc. Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Om Sai Food Inc. as a key member of our food service operations team.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food in a fast-paced environment.
    • Train staff in job duties, sanitation, and safety procedures to ensure a high level of quality and customer satisfaction.
  • Operations Management
    • Estimate ingredient and supplies required for meal preparation and ensure timely ordering and inventory management.
    • Establish methods to meet work schedules and ensure efficient use of resources.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that food and service meet quality control standards and maintain a clean and safe working environment.
  • Administrative Tasks
    • Prepare budget and cost estimates for food and supplies.
    • Maintain records of stock, repairs, sales, and wastage.
  • Human Resources
    • Hire and train food service staff to meet the needs of the restaurant.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 7 months to less than 1 year of experience in a food service environment.
  • Work Conditions
    • Fast-paced environment with tight deadlines.
    • Combination of sitting, standing, and walking.
    • Attention to detail and excellent oral communication skills.
Working Conditions

Work under pressure in a fast-paced environment with a combination of sitting, standing, and walking. Maintain attention to detail and excellent oral communication skills.