Maintenance Technician

1 month ago

Toronto, Ontario, Canada Realstar Management Full time

Job Summary

The Maintenance Technician is responsible for ensuring the proper physical maintenance of the property, including the grounds. This position requires living on-site and working four weekdays each week, every second weekend, and on-call some evenings.

Key Responsibilities

  • Assist in cleaning and maintaining the property, including the grounds.
  • Ensure residents are acting in accordance with rules and regulations, with a focus on maintenance and hazardous substances.
  • Maintain the property's grounds, including landscaping, mowing, and snow removal (if applicable).
  • Operate equipment safely and ensure standards of snow removal are adhered to.
  • Log maintenance activities for insurance purposes and ensure equipment is properly maintained.
  • Ensure the property is in compliance with provincial and municipal regulations.
  • Pre-inspect vacant suites and coordinate with the Property Manager to schedule contractors and staff for maintenance.
  • Supervise service providers and contractors and oversee the quality of work performed.
  • Conduct daily visual inspections of mechanical, HVAC, and sprinkler systems.
  • Perform special projects and other duties as assigned.

Customer Service Responsibilities

  • Address resident issues and service requests within 24 hours.
  • Promote a neighborly and community atmosphere.
  • Meet and interact with residents in a customer-friendly and professional manner.
  • Seek ways to exceed service expectations of residents.

Fire Safety-Life Safety-Emergency Situation Responsibilities

  • Comply with regular fire safety and life safety standards, including keeping fire, risk, maintenance, and preventative maintenance logs up to date.
  • Extensive knowledge of emergency procedures, including fire, flood, and mold, and ensure staff has a thorough understanding.

Cleaning Responsibilities

The Maintenance Technician is responsible for managing, maintaining, and scheduling staff to ensure the complex and grounds are kept clean daily in accordance with company standards.

  • Snow and ice removal, salting of all entrances, walkways, and rooftop accesses, and maintenance of snow removal log books.
  • Handling of garbage and recycling bins.
  • General maintenance of underground garage and parking levels, service rooms, foyers, patios, and rooftops (if applicable).
  • Watering of gardens and lawns.
  • Pick up loose garbage around the exterior of the property and detect any serious deficiencies in curb appeal or hazards to residents.

Requirements

  • Background in residential property management or related business experience.
  • Strong customer service and selling skills.
  • Excellent communication skills to deal with residents, prospects, colleagues, and trades.
  • Management skills to coach, train, and motivate staff and develop a team environment.
  • Maintain a professional and presentable appearance at all times.
  • Basic computer and keyboarding skills.
  • Ability to perform minor repairs and aptitude for mechanical systems.
  • Demonstrated cleaning skills.
  • Ability to lift and push heavy objects, including garbage bins, furniture, and appliances, or perform snow removal duties, sometimes for extended periods.

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