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Automotive Garage Manager
2 months ago
We are seeking a highly skilled and experienced Automotive Garage Manager to join our team at PAE TRUCKS. As a key member of our operations team, you will be responsible for overseeing the daily activities of our garage, ensuring that our customers receive exceptional service and that our operations run smoothly and efficiently.
Key Responsibilities- Operational Management
- Direct and control daily garage operations to ensure maximum efficiency and productivity.
- Plan and organize daily activities to meet customer demands and achieve business objectives.
- Staff Management
- Manage a team of 5-10 staff members, including supervising and mentoring to ensure they have the skills and knowledge required to perform their duties.
- Recruit, hire, and train new staff members as needed.
- Customer Service
- Ensure that all customer interactions are handled in a professional and courteous manner.
- Respond to customer complaints and resolve issues in a timely and effective manner.
- Marketing and Sales
- Develop and implement marketing strategies to attract new customers and increase sales.
- Study market research and trends to determine consumer demand and competitor activity.
- Financial Management
- Plan and manage budgets to ensure that garage operations are financially sustainable.
- Monitor revenues and expenses to identify areas for improvement.
- Environmental Sustainability
- Implement environmentally friendly practices and policies to reduce the garage's carbon footprint.
- Accessibility and Inclusion
- Ensure that all recruitment and hiring practices are accessible and inclusive, accommodating persons with disabilities.
- Cultural Competency
- Provide cultural competency training to all staff members to create a welcoming and inclusive work environment.
- Language Support
- Support staff members who require language assistance to perform their duties.
- Work Environment
- Ensure that the work environment is safe, healthy, and free from harassment and discrimination.
- Education
- Bachelor's degree in a relevant field, such as business administration or automotive technology.
- Experience
- 2 years to less than 3 years of experience in a similar role, preferably in the automotive industry.
- Skills
- Excellent leadership and management skills.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of marketing and sales principles.
- Ability to analyze financial data and make informed decisions.
- Competitive Salary
- Opportunities for Professional Growth and Development
- A Dynamic and Supportive Work Environment
- A Comprehensive Benefits Package
