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Quality Assurance Specialist

3 months ago

Toronto, Ontario, Canada Lifemark Full time
Quality Assurance Specialist - Lifemark

Lifemark, a leader in health services, is dedicated to providing exceptional quality and reliability in our assessments. We are currently seeking a Quality Assurance Specialist to enhance our quality management processes.

Key Responsibilities

  • Assess and verify medical evaluation reports for precision and adherence to standards
  • Perform quality control audits on medical records
  • Deliver constructive feedback to evaluators for necessary adjustments
  • Work collaboratively with evaluators to resolve quality-related concerns
  • Provide training and guidance to evaluators on quality management practices
  • Ensure prompt submission of reports to stakeholders
  • Address client inquiries and rectify discrepancies in reports

Qualifications:
- Licensed health professional with a minimum of 3 years of relevant experience
- Background in a medical facility, hospital, or insurance sector
- Proficient in English; French language skills are an asset
- Detail-oriented with strong communication abilities
- Knowledge of auto insurance laws and regulations