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Business Data Analyst

2 months ago

Markham, Ontario, Canada Toyota Credit Canada Inc. Full time
About Toyota Credit Canada Inc.

We are a leading provider of financial services to Toyota and Lexus dealerships and customers across Canada. Our company is a member of Toyota Financial Services Corporation, a wholly owned subsidiary of Toyota Motor Corporation in Japan.

Job Summary

We are seeking a highly skilled Business Data Analyst to join our Business Analytics Department. As a Business Data Analyst, you will play a key role in supporting the development, enhancement, and maintenance of our company's data warehouse. You will work closely with business users to define user requirements and ensure the successful implementation of enhancements to our data warehouse.

Key Responsibilities
  • Data Analysis and Reporting
    • Research and analyze available data to identify trends and insights.
    • Clarify data transformations required to produce desired metrics.
    • Document business requirements, including recommendations for report design and functionality.
  • Business User Support
    • Monitor efficient transition of business requirements to technical specifications.
    • Design, direct, and sometimes execute User Acceptance Testing (UAT).
    • Support business users on data warehouse issues, analyzing and resolving issues in a timely manner.
  • Training and Development
    • Work with department managers and HR to design and deliver training to raise competency levels in using data, including data warehouse tables and data, new reports, and enhancements.
  • Data Governance
    • Improve access to data while supporting the strengthening of data governance to ensure that data is properly managed, including data security and data integrity.
  • File Transmission and Reporting
    • Monitor daily file transmission status and respond quickly to transmission or data issues to ensure the daily update of data warehouse is completed on time.
    • Prepare monthly, weekly, and daily files and/or reports for Data Warehouse updates and business needs.
  • Documentation and Communication
    • Prepare documentation of policies and procedures surrounding the development and maintenance of our data warehouse environment.
    • Support the rollout of Tableau across the organization and various business analytics initiatives.
Requirements
  • Education
    • Bachelor's degree with a quantitative focus in an applied context involving manipulation of data (e.g., applied mathematics, data science, computer science, economics, or statistics).
  • Experience
    • 2-5 years of demonstrated experience in working with data warehousing, data mining, and analysis, relational database management system concepts, reporting, and how to elicit and interpret user requirements.
  • Skills
    • Advanced knowledge and experience using MS Excel, SQL, and a Business Intelligence tool such as Tableau to analyze data and create reports for different lines of business.
    • Proficiency with operational and financial data, database functions, able to create and modify tables and forms, able to create programming logic to produce metrics used in analysis and reports.
  • Personal Qualities
    • Excellent interpersonal, verbal, and written communication skills.
    • Team-oriented, flexible, and proactive.
    • Candidate must have initiative and ability to work without supervision as well as a strong desire to learn.
What We Offer
  • A work environment built on teamwork, flexibility, and respect.
  • Competitive salary including bonus.
  • Health and dental benefits effective immediately.
  • Company pension plan with matched contribution.
  • Associate vehicle discount program.
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement.
  • Fitness reimbursement.
  • Competitive time off benefits.
  • Great company culture - Respect for people and continuous improvement is at our core.
  • Hybrid work environment.