Public Service Assistant

3 weeks ago


Ottawa, Ontario, Canada City of Ottawa Full time
Job Title: Public Service Assistant

We are seeking a highly skilled and motivated Public Service Assistant to join our team at the Ottawa Public Library. As a key member of our branch operations team, you will be responsible for providing exceptional customer service, supporting library programs and services, and contributing to a positive and inclusive work environment.

Key Responsibilities:
  • Provide information, reference, and readers advisory services to library patrons
  • Assist with circulation and page services, including registration, collecting fees, and responding to inquiries
  • Perform routine collection maintenance duties, including sorting and shelving library materials
  • Promote library services and programs to the community
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements:
  • Completion of a 2-year college diploma in Library and Information Technician Program or related field
  • Minimum of 1 year of related experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong customer service orientation
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and inclusive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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