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Retail Operations Manager

2 months ago


Edmonton, Alberta, Canada Hong Huynh Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Hong Huynh. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring that our customers receive exceptional service and that our store operations run smoothly and efficiently.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of retail staff, providing guidance and support to ensure that they are meeting their performance goals and providing excellent customer service.
  • Inventory Management: Oversee the receipt, storage, and distribution of merchandise, ensuring that inventory levels are accurate and that stock is properly rotated.
  • Customer Service: Greet customers and discuss their needs, providing personalized service and ensuring that their shopping experience is positive and memorable.
  • Merchandising: Work with our buying team to ensure that our store is well-stocked with the latest products and that our displays are visually appealing and effective.
  • Loss Prevention: Identify and implement strategies to prevent loss and reduce shrinkage, ensuring that our store is secure and that our customers feel safe.
  • Reporting: Prepare and submit regular reports on sales, inventory, and customer service, providing insights and recommendations to improve store performance.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a retail management role
  • Language: English