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Customer Service Representative

2 months ago


Terrace, Canada Walmart Canada Full time
{"h2": "Job Summary
", "p": "As an OMNI Customer Fulfillment Associate at Walmart Canada, you will play a crucial role in ensuring high-quality standards and accuracy in picking, packing, and dispensing online orders. This position requires attention to detail, excellent customer service skills, and the ability to work efficiently in a fast-paced environment.
", "ul": "", "li": "", "h2": "Key Responsibilities
", "p": "Your key responsibilities will include:
1. Picking and assembling orders from various temperature areas with great care and quality in mind to achieve "On Time" delivery to customers.
2. Packing orders with attention to detail, including distinguishing between similar named products, exact quantity, and correct product codes.
3. Ensuring that products picked are of the highest quality, with no damaged products and freshest product selection.
4. Correctly documenting and labeling all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
5. Optimizing tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
6. Balancing fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
7. Ensuring strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area and operating material handling equipment safely.
8. Participating in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, and efficiencies.
", "h2": "What We Offer
", "p": "As a Walmart Canada associate, you will have the opportunity to develop your skills in the retail industry and work in a dynamic and fast-paced environment. You will also have access to competitive compensation and benefits packages.
", "p": "The minimum rate of pay for this position starts from $17.55. Rate of pay will be determined based on relevant experience.
", "h2": "Minimum Qualifications
", "p": "Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
", "h2": "Preferred Qualifications
", "p": "Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
", "p": "Walmart will accommodate the disability-related needs of applicants and associates as required by law.
", "h2": "Primary Location
", "p": "4427 Hwy 16 W, Terrace, BC V8G 5L5, Canada
"}