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Technical Assistance Specialist – IT Solutions

2 months ago

Oakville, Ontario, Canada IT Minds Inc. Full time
Job Overview

Join IT Minds Inc. as a Technical Support Specialist in the field of Information Technology. This is a permanent position offering a dynamic work environment where you will provide essential support to our clients.

Employment Details
  • Employment Duration: Permanent
  • Working Language: English
  • Work Hours: 30 to 40 hours per week
QualificationsEducation
  • Completion of Secondary (high) school graduation certificate is required.
Experience
  • 1 to 2 years of relevant experience in a technical support role.
Work Environment
  • Help desk
  • Consulting firm
  • Private sector company
  • Office setting
Technical Skills
  • Proficient in Jira, Intranet, and Internet applications
  • Experienced with desktop applications and file management software
  • Skilled in word processing and spreadsheet software, including MS Office and MS Windows
  • Familiar with communication software
Work Conditions
  • Strong attention to detail is essential.
Additional Benefits
  • Free parking available for employees.
Support InitiativesFor Newcomers and Refugees
  • Participation in community programs supporting newcomers and refugees.
  • Assistance with immediate settlement needs, including housing and transportation.
  • Support for social and labor market integration, including access to community resources and training.
  • Opportunities for mentorship and foreign credential recognition.
For Mature Workers
  • Engagement in programs that support mature workers.
  • Implementation of hiring policies that promote age inclusivity.
  • Provision of resources for retirement planning and workspace accommodations.
For Visible Minorities
  • Participation in initiatives supporting visible minorities.
  • Mentorship programs aimed at fostering diversity.