Store Operations Manager

2 months ago


Canada Indigo Books & Music Inc. Full time
{"h3": "Job Overview"}

As a key member of the Indigo team, the General Manager plays a vital role in driving store performance and delivering exceptional customer experiences. This leadership position requires a strategic thinker who can balance business goals with employee engagement and development.

Key Responsibilities
  • Develop and execute store strategies to meet sales and profitability targets, while ensuring a positive and inclusive work environment.
  • Lead a team of employees to deliver outstanding customer service, fostering a culture of continuous learning and improvement.
  • Collaborate with colleagues to drive business growth, leveraging technology and market trends to stay ahead of the competition.
  • Manage store operations, including visual merchandising, inventory control, and employee scheduling.
  • Ensure compliance with health and safety policies, maintaining a safe and healthy work environment for employees and customers.
Requirements
  • 6+ years of management experience in specialty retail or multi-unit retail business environment, with a proven track record of success.
  • College degree preferred or equivalent job experience.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong leadership and communication skills, with a focus on employee engagement and development.
  • Bilingualism (French/English) is required for all positions in Quebec.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to be part of a leading retailer in the Canadian market.


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