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Food Service Supervisor

2 months ago

Vaughan, Ontario, Canada Chatime Vaughan Mills Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Chatime Vaughan Mills. As a key member of our management team, you will be responsible for overseeing the daily operations of our coffee shop, ensuring exceptional customer service, and leading a team of staff to achieve our business goals.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate a team of 3-4 staff members to ensure seamless daily operations, including food preparation, customer service, and inventory management.
  • Train and Develop Staff: Provide on-the-job training and coaching to staff members to enhance their skills and knowledge, ensuring they are equipped to provide exceptional customer service.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive experience for all customers.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, ensuring efficient inventory management and minimizing losses.
  • Reporting and Administration: Prepare and submit reports on sales, inventory, and staff performance, ensuring timely and accurate reporting.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience.
  • Experience: 1 to less than 7 months of experience in a similar role, preferably in a fast-paced environment.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong attention to detail.
Benefits
  • Pension Plan: We offer a comprehensive pension plan to ensure your financial security.
  • Free Parking: Enjoy free parking available on site.
  • Support for Persons with Disabilities: We provide awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for Newcomers and Refugees: We do not require Canadian work experience, making us an inclusive and welcoming employer.
  • Support for Youths: We offer on-the-job training tailored to youth, ensuring their success and growth.
  • Support for Indigenous People: We provide cultural competency training and awareness training to create a welcoming work environment for Indigenous workers.
  • Support for Visible Minorities: We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.