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Technical Sales Expert
2 months ago
Job Summary:
We are seeking a highly skilled Senior Technical Sales Consultant to join our team at QNX Software Systems. As a Senior Technical Sales Consultant, you will be responsible for articulating and evangelizing our value proposition to global customers, driving adoption of our Critical Event Management software and services.
Key Responsibilities:
- Engage with top customers to drive the value of our Critical Event Management software and services.
- Respond to bids, including RFPs, RFI's and RFQs, and manage Proof of Concept (POC) activity from inception to close.
- Perform product demonstrations and presentations remotely and on-site with customers and partners.
- Provide technical expertise and knowledge of our solutions to named accounts, prospects and partners in both pre-sales and post-sale capacities.
- Represent our company at Industry events as a Product Expert and Speaker at company road shows and trade shows.
- Help ensure effective cross-functional team engagement from Pre-Sales to Post-Sales.
- Refine and research technical requirements of each sales opportunity by working closely with internal teams, the customer and partners in the design and implementation of our software and services.
- Partner with extended internal teams to build comprehensive account plans, ensuring long term customer influence & achievement of sales goals.
- Accurately track account activity through the stages of the sales process.
- Engage internal groups to identify applications, tools and resources to ensure success and solution value is maximized by the customer.
- Build, maintain and support technical labs for use in technology demonstrations and training by internal and external stakeholders.
- Lead the Technical Support Escalation process on your customer's behalf.
- Actively engage with the product and service enhancement process with Product Management.Field innovation reporting & governance.
- Travel to meet with customers throughout your territory/account base (up to 60% of the time).
Requirements:
- Bachelor's degree in a Technical Related Field or equivalent combination of education and experience
- Effectively communicate our innovative value proposition for Critical Event Management when used for Emergency Mass Notifications, Business Continuity, Disaster Recovery, Emergency Management, Information Technology, Crisis Teams, and Executive leaders communication.
- Strong relationship management skills
- Great interpersonal skills
- Previous B2B based solution sales engineer experience, gained within the enterprise software space
- Deep understanding of Microsoft systems, specifically Microsoft SQL, IIS & Windows Server OS platforms
- Previous experience with technical presales, software platform support, or end to end IT solution implementation experience with B2B solutions
- A record of accomplishment in meeting and exceeding sales quota achievement goals.
- Strong time management, project planning and organization skills are a must.
- Conversational, reading and technical writing proficiency in both English and French.
Preferred Qualifications:
- Broad knowledge of Critical Event Management or physical security systems and infrastructure.
What We Offer:
We offer a dynamic and exciting work environment, with opportunities for professional growth and development. Our Sales Enablement team will provide you with the training, tools & resources you need to succeed.
