Front Desk Representative
4 weeks ago
We are seeking a highly motivated and organized Front Desk Agent to join our team at Empire Inn & Suites Red Deer.
Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.
Key Responsibilities:- Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
- Reservations: Take, cancel, and change room reservations, and process guests' departures, calculate charges, and receive payments.
- Clerical Duties: Balance cash, complete balance sheets, cash reports, and related forms, and maintain an inventory of vacancies, reservations, and room assignments.
- Communication: Answer telephone calls, relay messages, and assist clients/guests with special needs.
- Support: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, newcomers, refugees, youth, Veterans, Indigenous people, and visible minorities.
- No degree, certificate, or diploma required.
- Will train.
- Work Term: Permanent.
- Work Language: English.
- Hours: 32 to 40 hours per week.
We offer a dynamic and supportive work environment, and we encourage applications from diverse candidates.
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Front Desk Representative
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Red Deer, Alberta, Canada Empire Inn & Suites Red Deer Full timeJob Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Empire Inn & Suites Red Deer.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.Key Responsibilities:Guest Services:...
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