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Shift Manager

2 months ago

Québec, Quebec, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Tim Hortons. As a Shift Manager, you will be responsible for overseeing the daily operations of our fast-paced restaurant, ensuring that our customers receive exceptional service and that our team members are trained and equipped to meet our high standards.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Ensure that food and service meet quality control standards
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Operations and Logistics
    • Manage inventory and supplies to ensure efficient operations
    • Monitor and maintain a clean and safe work environment
  • Performance Management
    • Conduct regular performance evaluations and provide feedback to team members
Requirements
  • Education
    • No degree, certificate, or diploma is required
  • Work Experience
    • Experience in a fast-paced restaurant environment is an asset
  • Language
    • Fluency in French is required
  • Work Schedule
    • Availability to work a variety of shifts, including mornings, afternoons, and evenings
What We Offer
  • Competitive Salary
  • Opportunities for Advancement
  • Flexible Scheduling