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Client Services Supervisor

3 months ago

Toronto, Ontario, Canada tomato e-commerce Inc Full time
Job Title: Customer Service Supervisor

We are seeking a dedicated Customer Service Supervisor to become a vital part of our team at Tomato E-commerce Inc. In this role, you will play a crucial part in overseeing customer service operations and ensuring exceptional service delivery.

Job Overview
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 2-3 years in a supervisory role
Key Responsibilities
  • Coordinate activities with other departments to enhance service efficiency.
  • Assign tasks and review performance to ensure high-quality service.
  • Organize and maintain service inventory and resources.
Qualifications
  • Proficient in computer applications, particularly MS Office.
  • Personal attributes: Reliability, Collaborative team player.
Support Initiatives
  • Programs for newcomers and refugees.
  • Support initiatives for Veterans.
  • Resources for Indigenous individuals.
  • Assistance for mature workers.