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Seasonal Store Manager

2 months ago

Ottawa, Ontario, Canada Pandora AS Full time
About the Role

The Store Manager will be the ultimate retail sales and operations leader. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences.

This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

Key Responsibilities
  1. Lead by Example: Embody the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
  2. Drive Sales Growth: Dare to exceed individual and store sales goals by building a genuine connection with our customers.
  3. Exceed Expectations: Embrace opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
  4. Create Unforgettable Experiences: Display excellent product knowledge and build brand loyalty by creating unforgettable shopping moments that exceed expectations.
  5. Develop and Inspire: Coach and inspire the sales team, fostering accountability for individual and store performance.
  6. Build and Maintain a Strong Team: Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
  7. Partner with Cross-Functional Teams: Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
  8. Drive Operational Excellence: Utilize your brilliance across talent, brand, operations, and customer experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
Requirements
  1. You can demonstrate you're a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance retail sales environment.
  2. Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
  3. You are at least 18 years or older and can provide proof of identity and eligibility to work.