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Esthetic Services Manager

2 months ago


Vancouver, British Columbia, Canada GANGNAM REJUVENATION LASER CENTER LTD. Full time
About the Role

We are seeking a highly skilled and experienced Esthetic Services Manager to join our team at Gangnam Rejuvenation Laser Center. As a key member of our management team, you will be responsible for overseeing the daily operations of our esthetic services department.

Key Responsibilities
  • Policies and Procedures: Develop and implement effective policies and procedures for staff to ensure seamless operations and high-quality service delivery.
  • Budget and Inventory Management: Plan and control budget and inventory to optimize resource allocation and minimize waste.
  • Contract Management: Manage contracts for advertising and marketing strategies to ensure alignment with business objectives.
  • Staff Management: Hire, train, and supervise staff to ensure they have the necessary skills and knowledge to deliver exceptional service.
  • Customer Service: Address customers' complaints or concerns in a timely and professional manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Personal Suitability
  • Client Focus: Demonstrate a strong commitment to providing excellent customer service and ensuring customer satisfaction.
  • Interpersonal Skills: Possess efficient interpersonal skills to effectively communicate with staff, customers, and stakeholders.
  • Judgement: Make sound judgements to resolve complex issues and make informed decisions.
  • Organized: Demonstrate strong organizational skills to prioritize tasks and manage multiple projects simultaneously.
  • Team Player: Work collaboratively with staff and stakeholders to achieve business objectives.
  • Work Terms: This is a permanent position with a regular full-time schedule of 30-40 hours per week.
  • Work Language: English is the primary language of communication in this role.