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Lead Supervisor for Laboratory Support Staff
3 months ago
Lead Supervisor for Laboratory Support Staff
Provincial Laboratory Medicine Services
Key Responsibilities
- Oversee the activities of Laboratory Assistants and other assigned personnel by executing tasks such as organizing, coordinating, and prioritizing work duties, aiding in performance evaluations, and identifying necessary training and orientation.
- Conduct administrative tasks including compiling pending reports, communicating with patients as instructed by the Team Lead, managing phone inquiries, and inputting patient data and test outcomes into the laboratory information system. Address laboratory-related questions from other healthcare professionals.
- Fulfill the responsibilities of a Laboratory Assistant as needed, which includes specimen collection, preparation, testing, and associated clerical tasks.
- Contribute to the department's orientation and policy manual by providing insights on areas relevant to the work performed by Laboratory Assistants at the designated location.
- Ensure a clean and safe working environment in accordance with established protocols and procedures.
- Maintain statistical and departmental workload records; perform quality assurance audits as per established guidelines; prepare related quarterly, monthly, and ad hoc reports; utilize word processing, spreadsheet, and presentation software.
- Undertake additional related responsibilities as assigned.
Required Qualifications
- Completion of Grade 12, successful attainment of a recognized Lab Assistant training program, along with three years of recent, relevant experience, including one year in a supervisory role, or an equivalent combination of education, training, and experience.
Skills and Competencies
- Proficient verbal and written communication skills.
- Ability to interact effectively with others.
- Physical capability to perform the duties of the position.
- Supervisory skills.
- Organizational skills.
- Proficiency in operating relevant equipment.
- Commitment to fostering meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
- Knowledge of the social, economic, political, and historical contexts of settler colonialism affecting Indigenous Peoples, and familiarity with addressing Indigenous-specific anti-racism and cultural safety principles.
Benefits Offered
Every employee at PHSA plays a crucial role in ensuring optimal patient care for individuals and their families. Whether you are directly involved in patient care, conducting research, or facilitating the work of others, your contributions positively impact the lives of British Columbians today and in the future.
- Opportunities for professional growth and development through extensive in-house training programs, including over 2,000 courses.
- Comprehensive benefits package, including a municipal pension plan and wellness resources.
- Generous vacation entitlement and annual statutory holidays.
- Flexible work options to support employee well-being.
- Access to a premium discount program offering various local and national discounts.
About Us
The Provincial Laboratory Medicine Services provides laboratory testing across multiple sites, including acute care hospital laboratories and specialty laboratories. PHSA is dedicated to equity in hiring and employment practices, striving to create a diverse workforce and an inclusive environment. We encourage applications from individuals belonging to historically marginalized groups.
PHSA is committed to addressing Indigenous-specific racism and dismantling barriers to healthcare employment. We welcome Indigenous individuals to apply and seek support from our Indigenous Recruitment Team.
