Cloud Solutions Specialist

2 months ago

Calgary, Alberta, Canada WBM Technologies Full time

Cloud Solutions Specialist

Are you passionate about being a part of a highly innovative solutions environment where the people are dedicated and focused on continuous learning and collaboration? WBM Technologies is looking for a Cloud Solutions Specialist to join our Information Systems team. Reporting to the Lead, Cloud & Communications, you will be responsible for the delivery and sustainment of WBM Technologies' modern communication, productivity, and cloud services, including Microsoft Azure, Amazon AWS, Microsoft M365, Jabber, and WebEx.

This is a key role that requires a strong technical background and excellent communication skills. As a Cloud Solutions Specialist, you will be responsible for:

  • Delivering and maintaining cloud tenant environments and operations: Microsoft 365, Azure, and AWS
  • Delivering and maintaining managed communications and productivity services, including calling, chat/messaging, audio/video conferencing, and office productivity across on-premises and cloud service components
  • Ensuring the availability, scalability, and security of services and systems
  • Evergreen documentation of service management configuration, support processes, and knowledge base
  • Staying up-to-date with industry trends, product roadmaps, and technologies enhancements to continuously improve services and systems
  • Contributing to the planning, execution, and delivery of projects, ensuring they deliver required capabilities
  • Maintaining and monitoring cloud backups solutions

Requirements:

  • 10+ years of technology industry experience with at least 3-years administering communication, productivity, cloud infrastructure, and cloud backup services
  • Strong technical knowledge of public and private cloud service models, modern communication and productivity services, and cloud automation technologies servicing 5000+ global users (Microsoft 365, Terraform, Azure, AWS)
  • Skilled in cloud security principles and best practices
  • Microsoft Certification in Azure, M365, Exchange Online, or Teams preferred
  • Detailed understanding of M365 security policies
  • Detailed understanding of Active Directory and Azure security
  • Familiar with the ITIL framework and use to deliver excellent IS and customer service
  • Proven and effective technical writing and presentation skills
  • Detailed experience as a technical lead on large enterprise migration projects

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