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Underwriting Director

2 months ago


Toronto, Ontario, Canada Reinsurance Group of America Full time
Job Title: Underwriting Director

Reinsurance Group of America is seeking an experienced Underwriting Director to lead our underwriting team. As a key member of our leadership team, you will be responsible for managing the underwriting department, ensuring that our clients receive timely and responsive service.

Key Responsibilities:
  • Manage and lead a team of underwriters, contract underwriters, and underwriting assistants to achieve departmental objectives.
  • Develop and implement underwriting approaches and procedures to ensure compliance with regulatory requirements and company policies.
  • Handle client-related issues, underwriting complaints, and manage escalated issues in a professional and timely manner.
  • Provide senior technical support to the underwriting team and clients, including co-signing cases and underwriting cases from the underwriting queue.
  • Communicate and motivate the team, establishing appropriate methods to evaluate job performance and provide coaching and feedback.
  • Manage, coach, monitor, and mentor staff, including development of staff to progressive levels where appropriate.
  • Perform management tasks, including hiring, training, evaluation, coaching, and feedback.
  • Work on special projects as needed and present a professional face of the company to employees and clients.
Requirements:
  • College diploma or university degree or equivalent working experience.
  • Minimum of 10 years of life underwriting experience.
  • FLMI and FALU preferred, or other industry designations.
  • Management experience, an asset.
  • Insurance company experience, an asset.
  • Reinsurance underwriting experience, an asset.
  • Bilingual French/English (oral and written) is required given the need to communicate orally and in writing with a predominantly English-speaking clientele based outside of Quebec.
Abilities:
  • Advanced life insurance medical and financial underwriting skills.
  • Superior knowledge of current underwriting-related developments in life insurance, reinsurance, and retrocession, including competitiveness, products, medical, non-medical, financial trends, company relationships (internal and external).
  • Advanced knowledge of medical underwriting, the financial aspect, and the law as applied in the evaluation of risk in life insurance.
  • Ability to read and comprehend a vast amount of medical, non-medical, financial information and make decisions based on the information at hand.
  • Strong critical thinking skills, innovative, and creative.
  • Highly advanced ability to adapt new methods, work under tight deadlines, and stressful conditions.
  • Comfortable with managing multiple projects and priorities.
  • Effective in collaborating with individuals across a wide variety of operational, functional, and technical disciplines.
  • Demonstrated persuasion and negotiation skills when working with internal/external customers to resolve issues/problems.
  • Effective people management skills, demonstrating the ability to lead, mentor, and develop employees, including the ability to delegate key areas of responsibility.
  • Intermediate Word, SQL/Query, and Excel skills.
  • Excellent oral and written communication skills, in French and English, given the need to communicate orally and in writing with a predominantly English-speaking clientele based outside Quebec.
  • Ability to do client presentations.
  • Ability to relate to staff and clients at all levels.
  • Ability to travel as required.