Shift Manager

4 weeks ago


Coaldale, Canada McDonald's Restaurant Full time
Job Title: Shift Manager

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service counter attendants and food preparers, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities:
  • Lead a team of 5-10 employees, providing guidance and support to ensure excellent customer service and food quality.
  • Supervise and coordinate activities of staff, including training and development.
  • Estimate ingredient and supplies required for meal preparation, ensuring efficient use of resources.
  • Ensure that food and service meet quality control standards, maintaining a clean and safe work environment.
  • Prepare budget and cost estimates, monitoring expenses and identifying areas for improvement.
  • Address customer complaints or concerns, resolving issues promptly and professionally.
  • Maintain records of stock, repairs, sales, and wastage, providing accurate reports and insights.
  • Prepare and submit reports, highlighting key performance indicators and areas for improvement.
Requirements:
  • 1-2 years of experience in a supervisory or management role, preferably in the food service industry.
  • Secondary (high) school graduation certificate, with a focus on business or hospitality.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Ability to work in a fast-paced environment, with tight deadlines and high pressure.
  • Flexibility to work varied shifts, including evenings and weekends.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
How to Apply:

If you are a motivated and experienced leader, with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your qualifications and experience.


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