Department Head

3 weeks ago


Sylvan Lake, Canada Lakeshore Liquor Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Lakeshore Liquor. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of staff, including apprentices, sales associates, and design team members, to ensure they are meeting sales targets and providing excellent customer service.
  • Inventory Management: Oversee the ordering and management of merchandise, ensuring that stock levels are maintained and that products are displayed in an attractive and appealing manner.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring that customers have a positive shopping experience.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement, and making recommendations to management.
  • Store Maintenance: Ensure that the store is maintained in a clean and safe condition, including the maintenance of equipment and fixtures.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 7 months to less than 1 year of experience in a retail management role or equivalent experience.
  • Relocation: Willing to relocate for this position.
Work Environment

This is a fast-paced environment with a focus on customer service and sales growth. The ideal candidate will be able to work under pressure, handle heavy loads, and maintain attention to detail.

Personal Suitability
  • Client Focus: Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Efficient Interpersonal Skills: Ability to multitask, work effectively in a team environment, and maintain a positive attitude.

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