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Operations Director

2 months ago

CarletonsurMer, Quebec, Canada Comfort Inn & Suites Full time
Operations Manager Job Description

At Comfort Inn & Suites, we are seeking an experienced Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:
  • Leadership and Management: Provide strategic direction and leadership to our team, ensuring that all staff are motivated and empowered to deliver exceptional customer service.
  • Operational Planning: Develop and implement operational plans to achieve business objectives, including budgeting, forecasting, and performance monitoring.
  • Resource Allocation: Allocate resources effectively to ensure that all areas of the hotel are adequately staffed and equipped to meet customer needs.
  • Financial Management: Oversee the financial performance of the hotel, including revenue management, cost control, and cash flow management.
  • Customer Service: Ensure that all customer interactions are handled professionally and efficiently, resolving any issues promptly and fairly.
Requirements:
  • Education: Bachelor's degree in Business Administration, Hospitality Management, or related field.
  • Experience: Minimum 2 years of experience in a senior management role in the hospitality industry.
  • Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team. Strong analytical and problem-solving skills, with the ability to make informed decisions quickly.
What We Offer:
  • Competitive Salary: A competitive salary package, including a base salary and bonus structure.
  • Benefits: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Opportunities for career advancement and professional development, including training and education programs.