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Shift Supervisor

4 weeks ago


Whitby, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive excellent service and high-quality food.

Key Responsibilities
  • Lead and supervise a team of 5-10 food service staff, including cooks, food service counter attendants, and food preparers.
  • Establish and maintain efficient work schedules and procedures to meet customer demand.
  • Train staff on job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Monitor and maintain inventory levels, including ingredients and supplies, to ensure that we have what we need to meet customer demand.
  • Ensure that food and service meet quality control standards by conducting regular quality checks and addressing any issues promptly.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit reports to management on a regular basis.
Requirements
  • 7 months to less than 1 year of experience in a food service environment.
  • No degree, certificate, or diploma required.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Excellent communication and leadership skills.
  • Ability to work independently and as part of a team.
Work Environment

Our restaurant is a fast-paced environment with a focus on providing excellent customer service and high-quality food. As a Shift Manager, you will be required to work in a standing position for extended periods and be able to lift up to 25 pounds.

What We Offer
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.