Senior Manager, Technology Audit Services
2 days ago
At Manulife, our Audit and Advisory Services function is dedicated to adding significant value for our customers. By collaborating with management at all levels, we enhance the management of controllable risks, ensuring a robust and resilient organization.
Our team provides essential services to senior management and the Board of Directors, delivering insightful reports that empower them to effectively oversee and manage risk. This proactive approach not only supports their supervisory responsibilities but also strengthens our commitment to excellence and accountability.
We are a thriving, energetic, collaborative team dedicated to driving value and fostering a culture of excellence within Manulife.
As a Senior Manager, Technology Audit Services, you will primarily work with our segment and business line Chief Information Officers, and global functional partners leading our data, cybersecurity, engineering, infrastructure, information and operational risk management, and program delivery practices.
We leverage analytics and use Microsoft Azure Data Services with tools such as Power BI and Co-Pilot to automate our testing in line with Manulife's ambition is to be the most digital, customer-centric company in our industry.
Through our engagements, you will learn about each of our business markets including the external and internal demands of technology, digital processing, growing regulatory requirements around cybersecurity, and opportunities to explore new technologies, platforms, and leading global technology partners as they are deployed.
Key Responsibilities:
- Lead a team of auditors to cover key internal technology risks and produce meaningful audit reports that clearly articulate the position on risks and related issues.
- Lead or support multiple simultaneous audit projects to ensure time and quality objectives are met.
- Assess and evaluate the effectiveness and efficiency of internal controls and operating practices.
- As an infrastructure, security, and/or technology risk Subject Matter Expert (SME), train technology auditors on emerging technologies and security principles.
- Collaborate and communicate with various partners within the three lines of defense to promote awareness of risk.
- Assist in preparing and presenting reports to Audit Committees.
- Recruit and develop high-caliber staff, supporting their growth through the Audit Services Core Competencies model.
Requirements:
- University degree in information systems, or other relevant degree or equivalent experience, plus a risk/security (e.g., CISA, CISSP) or other cloud/networking (e.g., Working knowledge of system development methodologies, cyber and network security processes, and related regulatory requirements.
- Working knowledge of cybersecurity concepts, such as, Security Operations (Vulnerability Management, DLP, SIEM etc.), Working knowledge of other technology infrastructure concepts, processes, and associated risks - such as, Active Directory, DevSecOps, Virtualization, etc.
- Working knowledge or prior experience with information systems and operations used in the insurance industry and financial services industry will be beneficial.
Tools/ Technology you will have exposure to:
As an audit professional at Manulife, you'll have the chance to work with a diverse set of advanced tools and technologies, including a centralized GRC tool used by all three lines of defense, business analytics tools, enterprise data lake, machine learning, Gen AI, Python, and more.
These exposures will provide you with invaluable experience in performing innovative testing with digital and analytic tools, enabling key insights that drive impactful audit outcomes.
This role offers a unique opportunity to collaborate directly with members of the Audit Leadership Team (ALT) and Technology and Risk leadership.
By engaging with senior leaders, you will gain valuable insights and visibility, enhancing your leadership skills and professional growth within the organization.
Joining our Audit and Advisory Services team presents an excellent platform for professional development and continuous learning.
You will be exposed to a diverse range of audit engagements, gaining insight into Manulife's business models across all lines of business including insurance, asset management and retirement.
Additionally, you will understand Manulife's contemporary focus points including business initiatives, key strategies, and projects, etc.
Our specialized training programs will also keep you abreast of the latest industry developments, emerging risk items, professional audit practices and standards.
This dynamic working environment offers the chance to enhance both your technical and soft skills.
You will be given an opportunity to take on increasing responsibilities, lead impactful projects, and progress within the department and the company.
We foster a culture of excellence, accountability, and integrity, and invite you to bring your skills, passion, and expertise to our dynamic Audit and Advisory Services team at Manulife.
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