Business Process Improvement Specialist

3 weeks ago

Cranbrook, Canada Elation Enterprises Inc Full time
Position Overview

The role of a Business Process Analyst at Elation Enterprises Inc involves a comprehensive understanding of business operations and the ability to enhance efficiency through strategic analysis.

Educational Background
  • Post-secondary education in a relevant field is preferred.
Work Environment
  • Engagement within a private sector organization.
  • Focus on the financial services sector.
Key Responsibilities
  • Engage with clients to ascertain their needs and requirements.
  • Document technical specifications to ensure alignment with business objectives.
  • Advise on strategies related to information systems, policy, management, and service delivery.
  • Formulate and enforce policies and procedures throughout the software development lifecycle.
  • Address and resolve conflicts effectively.
  • Provide ongoing support to clients post-sale.
  • Conduct and document software application testing and telecommunications systems evaluations.
Experience Required
  • Experience in IT service delivery is essential.
  • 1 to 2 years of relevant experience is preferred.
Work Conditions
  • Ability to work autonomously in a fast-paced environment.
  • Capable of handling pressure and repetitive tasks.
  • Attention to detail is crucial.
  • Comfortable with various physical activities including sitting, standing, and walking.
Personal Attributes
  • Strong accuracy and client-focused approach.
  • Excellent interpersonal, oral, and written communication skills.
  • Demonstrated initiative and sound judgment.
  • Highly organized and a team-oriented individual.
  • Adaptable and innovative with a proactive mindset.
Health Benefits
  • Comprehensive health care plan provided.
Employment Details
  • Permanent position.
  • Full-time hours: 40 hours per week.
  • Working language: English.

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