Service Advisor

2 weeks ago

Bracebridge, Ontario, Canada T & A Tire Full time
About the Role

We are seeking a highly skilled Service Advisor to join our team at T & A Tire. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Provide accurate and timely information to customers regarding services offered and pricing.
  • Service Coordination
    • Coordinate with technicians to ensure efficient and effective service delivery.
    • Manage service schedules and appointments to minimize wait times.
  • Inventory Management
    • Order and maintain inventory of parts and supplies.
    • Monitor and control inventory levels to prevent stockouts and overstocking.
  • Administrative Tasks
    • Perform general administrative duties, such as data entry and record-keeping.
    • Process payments and handle customer transactions.
Requirements
  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous experience in a service-related role, preferably in the automotive industry.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Basic computer skills and knowledge of inventory management systems.
What We Offer
  • Competitive Compensation
    • Salary range: $50,000 - $70,000 per year.
  • Benefits
    • Group insurance benefits.
    • Life insurance.
    • Dental plan.
    • Health care plan.
    • Vision care benefits.

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