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Retail Operations Supervisor
3 months ago
The Retail Operations Supervisor plays a crucial role in ensuring the smooth functioning of the store. This position involves overseeing daily operations and managing staff to enhance customer satisfaction and drive sales.
Key Responsibilities- Staff Supervision: Oversee a team of employees including apprentices and sales associates.
- Task Assignment: Allocate duties to sales personnel effectively.
- Financial Transactions: Authorize payments and manage returns of merchandise.
- Inventory Management: Order and manage stock levels to meet customer demand.
- Scheduling: Create and maintain work schedules for staff.
- Sales: Actively engage in selling merchandise and assisting customers.
- Issue Resolution: Address customer inquiries, complaints, and supply shortages promptly.
- Payroll Oversight: Ensure accurate payroll administration for staff.
- Education: Completion of secondary school is required.
- Experience: Minimum of 7 months to less than 1 year in a supervisory role.
- Strong oral communication skills.
- Adaptability and flexibility in a dynamic work environment.
- Highly organized and reliable.
- Ability to work collaboratively as part of a team.
- Proficient in multitasking and managing various responsibilities.
- Employment Type: Permanent position.
- Work Hours: 30 to 40 hours per week.
- Language of Work: English.
- Additional Benefits: Free parking and team-building opportunities available.
