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Automotive Service Consultant
3 months ago
Position: Service Advisor
Company: Capital Ford Lincoln Inc.
Capital Ford Lincoln Inc. is in search of a committed Service Advisor to enhance our operations. The Service Advisor plays a vital role in bridging the gap between our skilled Service Technicians and valued clientele, ensuring a seamless and transparent service journey.
Key Responsibilities:
- Greet customers with warmth and professionalism upon their arrival
- Evaluate vehicle needs through customer discussions, visual assessments, and necessary test drives
- Draft comprehensive repair orders with clear cost and time projections
- Secure customer consent for all services rendered
- Meet or surpass sales objectives while maintaining high levels of customer satisfaction
- Provide outstanding customer service to cultivate loyalty
- Manage warranty repairs for both new and pre-owned vehicles in accordance with manufacturer standards
At Capital Ford Lincoln Inc., we prioritize work-life balance and offer a variety of family-oriented programs, including health benefits, disability insurance, social gatherings, retirement plans, and more.
Qualifications:
- Exhibit a positive and professional attitude
- Comfortable engaging with a diverse array of customers and team members
- Strong communication and listening abilities
- Dedication to delivering exceptional customer service
- Possession of a valid Driver's License
- Capability to set and achieve performance objectives
- Previous experience is advantageous but not essential
Become a part of Capital Ford Lincoln Inc. as we aim to be the most esteemed automotive group in North America. Our mission is to enrich customers' lives through superior automotive solutions, service, and personnel. If you resonate with our values of respect, transparency, care, excellence, and innovation, we invite you to explore opportunities with our dynamic organization.
Since its inception in 1974, Capital Ford Lincoln Inc. has witnessed remarkable growth and continues to expand. Our workforce consists of proficient service technicians, knowledgeable product experts, and dedicated support personnel across all locations.