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Department Operations Manager

2 months ago

Halifax, Nova Scotia, Canada Pete's Frootique Full time
About the Role

Pete's Frootique & Fine Foods is seeking a highly motivated and detail-oriented Assistant Department Manager to join our team. As a key member of our store operations, you will play a vital role in ensuring exceptional customer service, maintaining high-quality products, and upholding food safety standards.

Key Responsibilities
  • Lead by example, demonstrating a strong work ethic and commitment to excellence in customer service, product quality, and food safety.
  • Collaborate with the Store Operations Manager to develop and implement strategies for improving departmental performance and profitability.
  • Provide coaching and guidance to store team members, empowering them to achieve their full potential and deliver outstanding results.
  • Stay up-to-date with product knowledge, ensuring a deep understanding of our offerings and the ability to make informed decisions.
  • Work effectively in a fast-paced environment, adapting to changing circumstances and priorities while maintaining a positive attitude.
  • Communicate effectively with customers, colleagues, and management, fostering a culture of open communication and respect.
Requirements
  • Strong leadership and communication skills, with the ability to inspire and motivate others.
  • Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Ability to work under pressure, handling challenging situations with poise and professionalism.
  • Strong problem-solving and decision-making skills, with a focus on finding solutions that benefit the team and the business.
  • Ability to work in a team environment, collaborating with colleagues to achieve shared goals.
  • Adaptability and flexibility, with a willingness to learn and grow in a dynamic environment.
Working Conditions

This role involves continuous interaction with customers and colleagues in a fast-paced environment. You will be required to spend the majority of your time standing and may be exposed to various allergens and work environments, including temperature changes.

Please note that this is a standing role, and you will be required to move and lift an average of 10-40 lbs with a maximum weight lifted of 75 lbs occasionally.