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Hotel Butler

2 months ago

Niagara Falls, Ontario, Canada Mamma's Inn Full time
About the Role

We are seeking a highly skilled and experienced Hotel Butler to join our team at Mamma's Inn. As a Hotel Butler, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.

Key Responsibilities
  • Guest Services: Assist clients/guests with special needs, serve food and beverages, register arriving guests and assign rooms, receive and deliver items and messages for guests, and provide, arrange for, or refer guests to valet parking services.
  • Event Planning: Plan for social events and guest programs, ensuring every detail is taken care of to exceed our guests' expectations.
  • Room Preparation: Handle luggage for hotel guests, escort incoming guests to their rooms, and attend to guests' requests for extra supplies or other items.
  • Consultation: Consult with clients to determine needs, preferences, safety requirements, and purpose of space, ensuring a tailored experience for each guest.
Work Environment

As a Hotel Butler at Mamma's Inn, you will work in a fast-paced environment, requiring a combination of sitting, standing, and walking. You will be expected to maintain attention to detail, work efficiently, and provide excellent interpersonal skills to ensure a positive experience for our guests.

Requirements
  • Experience: 7 months to less than 1 year of experience in a similar role.
  • Language: English is the primary language of communication.
  • Work Schedule: 35 hours per week.
What We Offer

As a Hotel Butler at Mamma's Inn, you will have the opportunity to work in a dynamic and luxurious environment, providing exceptional service to our guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.