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Team Leader

3 months ago

Halton Hills, Ontario, Canada Tim Hortons Full time

Become a vital part of our organization at Tim Hortons as a Team Leader, guiding a committed group of Team Members to deliver outstanding service to our customers. In this role, you will foster a supportive work atmosphere and uphold exceptional standards for customer service, product quality, and cleanliness.

Key Responsibilities:

  • Oversee labor expenses and manage food and supply costs.
  • Address customer concerns and resolve issues effectively.
  • Facilitate the training of new Team Members.
  • Encourage a safe and secure work environment.
  • Lead by example, adhering to company policies and procedures.
  • Organize daily operational tasks efficiently.

Benefits of Joining Our Team:

  • Collaborative and supportive team environment.
  • Competitive compensation and flexible work schedules.
  • Comprehensive training and development programs.
  • Incentive programs to reward performance.
  • Health and dental coverage.
  • Scholarship opportunities and community engagement initiatives.

Physical Requirements:

The role involves walking and standing for extended periods, lifting items up to 45 lbs, and adapting to various work settings. Candidates should be capable of performing under pressure in a dynamic environment with fluctuating schedules.

Qualifications:

  • Prior experience in customer service is advantageous.
  • Ability to lift 25 lbs.
  • Willingness to work in a fast-paced service environment.
  • Friendly and approachable demeanor.
  • Availability for a flexible work schedule.