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Retail Operations Supervisor

3 months ago

Edmonton, Alberta, Canada 2239317 Alberta Ltd Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in overseeing the daily functions of our retail establishment. This position requires a dynamic individual who can effectively manage staff and ensure a high level of customer satisfaction.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 year and up to 2 years of relevant experience in a supervisory role within a retail environment.
Key Responsibilities
  • Delegate tasks and responsibilities to sales associates.
  • Recruit, train, and develop team members to enhance their skills and performance.
  • Authorize the return of merchandise as per company policy.
  • Create and manage work schedules to ensure adequate staffing.
  • Compile and analyze reports on sales performance, inventory management, and personnel issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain organized inventory systems to support operational efficiency.
  • Supervise and coordinate the activities of retail staff to ensure smooth operations.
Work Environment

This role is situated in a fast-paced retail environment that requires the ability to work under pressure while maintaining a positive attitude.

Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Hours: 32 hours per week