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Network Implementation Specialist

2 months ago

Moncton, New Brunswick, Canada Bulletproof Full time

Job Summary:

The Network Implementation Specialist is a key role at Bulletproof, serving as the first point of contact for our clients. This exciting position offers a dynamic and fast-paced environment, responsible for installing new infrastructure, cloud services, and maintaining the IT infrastructure for our clients. The IT infrastructure includes network and server hardware, and security components that support the business operations and goals of Bulletproof and its clients.

Key Responsibilities:

  • Act as a champion for Bulletproof, coordinating onboarding to our services.
  • Plan and implement IT infrastructure projects for Bulletproof and its clients, including network upgrades, firewall migrations, wireless assessments and installations, network upgrades, and security enhancements.
  • Install, configure, and troubleshoot hardware, software, network, and security devices, such as servers, switches, routers, firewalls, VPNs, and backup systems.
  • Provide technical support and guidance to end-users and other IT staff of Bulletproof clients, resolving issues and escalating problems as needed, and implementing new clients.
  • Research and evaluate new deployment technologies and solutions, recommending improvements and best practices for the deployment of IT infrastructure.
  • Manage and document network equipment in racks at client sites.
  • Improve the delivery process using automation and scripting where possible.
  • Provide hands-on training, training materials, and documentation for client equipment to employees when necessary, and knowledge transfer of migration projects for proper support.

Required Education/Credentials/Qualifications:

  • Bachelor's degree in computer science or a related field, or equivalent work experience.
  • At least three years of experience in IT infrastructure implementation, administration, or support.
  • Strong knowledge and skills in network hardware, servers technologies, such as Fortinet, Cisco, Windows Server, Linux, VMware.
  • Certifications in IT infrastructure, such as CompTIA Network+, Fortinet NCE, Cisco CCNA, etc., are preferred.
  • Excellent problem-solving, analytical, and strong communication skills.
  • Hold a valid driver's license.
  • Ability to work independently and as part of a team, managing multiple tasks and deadlines.
  • Willingness to learn new technologies and adapt to changing environments.
  • Ability to travel 50-70% of the time, depending on project requirements and client locations.
  • Ability to physically lift equipment at client sites.

Benefits:

  • Comprehensive Health, Dental, and Vision Insurance
  • Optional Health
  • 100% Employer Paid Health and Dental Plan
  • Vacation Time
  • RRSP Savings Plan with 100% match up to 3% of your salary
  • Annual Discretionary Bonus
  • Anniversary Reward Bonus
  • Educational Assistance Program
  • Additional Mental Health Benefits through our Employee Assistance Program