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Application Support Specialist

2 months ago

Montreal, Quebec, Canada DRW Full time
Job Title: Application Support Specialist

DRW is a leading trading firm that operates in various markets around the world. We are seeking an experienced Application Support Specialist to join our team in Montréal.

Job Summary:

We are looking for a skilled professional to provide mission-critical support for our proprietary trading applications. The successful candidate will be responsible for troubleshooting and resolving technical issues, deploying and configuring software, and monitoring systems to ensure seamless trading operations.

Key Responsibilities:
  • Provide technical support for proprietary trading systems deployed across a multi-platform production environment
  • Deliver flawless production support, software deployment, and configuration, and proactive monitoring to anticipate and avoid issues before they occur
  • Collaborate with traders and research teams to analyze trading strategies and identify areas for improvement
  • Work in a dynamic trading environment that provides new technical challenges constantly, alongside highly skilled colleagues such as Software Developers and Traders
Requirements:
  • Experience in application support and technical troubleshooting
  • Knowledge of networking fundamentals (multicast, TCP, routing)
  • Basic scripting skills (Python, PowerShell, or Bash)
  • Experience working in Linux and/or Windows environments
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to handle high pressure and time constraints with composure
  • Strong organizational skills, including ability to effectively plan and prioritize
What DRW Montreal Has to Offer:
  • Recognized as one of Canada's Best Employers for the past 8 years
  • Committed to continuous learning and development
  • Industry-leading benefits package and perks
  • Focused on employee well-being and work-life balance
  • Community initiatives, volunteer program, and opportunities for giving back