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Retail Operations Associate

3 months ago

Oshawa, Ontario, Canada Durham College Full time
About Durham College

Durham College (DC) stands as a premier post-secondary institution dedicated to equipping students with the essential skills required for today's dynamic job market. With an emphasis on experiential learning facilitated by knowledgeable faculty, through opportunities such as field placements, applied research, and co-op programs, DC graduates are recognized for their ability to thrive in a constantly evolving workforce.

As a frontrunner in innovative education, Durham College provides a diverse array of market-responsive programs across various fields, including culinary arts, agriculture, business, information technology, construction, health sciences, engineering, and creative arts.

Our state-of-the-art campuses in Oshawa and Whitby host 145 programs, which encompass six honours bachelor's degrees and 11 apprenticeship tracks, serving over 13,700 full-time post-secondary students and 2,300 apprenticeship learners. Additionally, more than 14,600 individuals engage in professional and part-time educational opportunities. With over 110,500 alumni, DC's influence extends both locally and globally.

Committed to collaboration, innovation, and sustainability, Durham College is consistently recognized as one of the Greater Toronto Area's Top 100 employers and one of Canada's Greenest Employers. It has also been acknowledged as a Top 50 Research College in Canada on ten occasions.

DC contributes an estimated annual economic impact exceeding $913 million to Durham Region and actively participates in enhancing community well-being through partnerships and collaborative efforts.

Key Responsibilities:

The selected candidate will deliver exceptional customer service to students purchasing items from the Campus Store.

Responsibilities include, but are not limited to:

  • Processing daily transactions using a Point of Sale system for cash and credit card sales, ensuring the security of cash and float.
  • Providing customer assistance by responding to inquiries via phone and in-person, locating books and supplies, and managing special orders.
  • Updating the supervisor on inventory levels for essential items and checking the expiration dates of perishable goods.
  • Supporting short-term cashiers with Point of Sale operations.
  • Handling refunds for merchandise while adhering to established Campus Store policies.
  • Processing financial deferments as per Campus Store guidelines.
  • Maintaining cleanliness at cash counters and organizing merchandise displays.
  • Participating in bi-annual physical inventory counts.
  • Assisting with various Campus Store events and activities as needed.
  • Performing additional duties as assigned.
Qualifications:
  1. Previous cash handling experience in a fast-paced retail environment is essential.
  2. Familiarity with Bookware and Point of Sale training is advantageous.
  3. Proficient understanding of cash register operations and credit sales systems.
  4. Ability to work effectively both independently and collaboratively.
  5. Strong customer service, interpersonal, and problem-solving skills.
  6. Exemplary integrity, tact, and the ability to maintain confidentiality.
  7. Self-motivated with excellent organizational and time management abilities.


Required Skills

Hourly Rate: $23.01



Required Experience

Part-time support opportunity (temporary): August 2024 to September 2024

Hours: 35 hours per week

Please submit your cover letter and resume through the online portal. Job competition closes on August 19, 2024. Competition number SP24-28.

Hourly Rate: $23.01