Hotel Operations Manager

4 weeks ago


CarletonsurMer, Quebec, Canada Comfort Inn & Suites Full time
Job Summary

We are seeking a highly organized and team-oriented Hotel Clerk Supervisor to join our team at Comfort Inn & Suites. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing daily operations, and leading a team of staff members.

Key Responsibilities
  • Guest Services: Assist guests with special needs, respond to guest inquiries, and resolve any issues in a professional and courteous manner.
  • Team Management: Co-ordinate, assign, and review work for team members, provide guidance and support to ensure excellent service delivery.
  • Operations: Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity.
  • Supply Management: Requisition materials and supplies as needed to maintain a well-stocked front desk and guest services area.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Personal Qualities: Organized, team player, bondable
  • Work Details: 35 hours per week, permanent position, English language


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