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Food Service Supervisor
2 months ago
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Food Service Supervisor
2 months ago
We are seeking a highly skilled Food Service Supervisor to join our team at Oakville AG Hospitality Inc. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of food service staff, including servers, hosts/hostesses, and kitchen personnel.
- Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
- Develop and implement effective training programs to enhance staff performance and productivity.
- Food Quality and Safety
- Ensure that food and beverages meet quality control standards, including presentation, taste, and temperature.
- Conduct regular quality control checks to identify areas for improvement.
- Implement corrective actions to address any quality control issues.
- Operations and Administration
- Establish and maintain efficient work schedules to meet business needs.
- Requisition food, beverages, and supplies to ensure adequate inventory levels.
- Prepare and submit reports on sales, inventory, and other key performance indicators.
- Customer Service
- Ensure that customers receive exceptional service, including prompt and courteous service.
- Address customer complaints or concerns in a professional and timely manner.
- Team Management
- Supervise and manage a team of 3-4 food service staff.
- Provide guidance and support to staff to ensure they have the necessary skills and knowledge to perform their duties.
- Education
- College or CEGEP diploma in a related field, such as hospitality or culinary arts.
- Experience
- 1-2 years of experience in a food service supervisory role.
- Skills
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of food safety and sanitation procedures.
- Ability to train and develop staff.
- Language
- Fluent in English.
Our food service department operates in a fast-paced environment, with a focus on providing exceptional customer service and high-quality food. As a Food Service Supervisor, you will be required to work a 35-hour week, with occasional overtime as needed.