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Food Service Supervisor

2 months ago


Oakville, Ontario, Canada Oakville AG Hospitality Inc Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Oakville AG Hospitality Inc. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including servers, hosts/hostesses, and kitchen personnel.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Develop and implement effective training programs to enhance staff performance and productivity.
  • Food Quality and Safety
    • Ensure that food and beverages meet quality control standards, including presentation, taste, and temperature.
    • Conduct regular quality control checks to identify areas for improvement.
    • Implement corrective actions to address any quality control issues.
  • Operations and Administration
    • Establish and maintain efficient work schedules to meet business needs.
    • Requisition food, beverages, and supplies to ensure adequate inventory levels.
    • Prepare and submit reports on sales, inventory, and other key performance indicators.
  • Customer Service
    • Ensure that customers receive exceptional service, including prompt and courteous service.
    • Address customer complaints or concerns in a professional and timely manner.
  • Team Management
    • Supervise and manage a team of 3-4 food service staff.
    • Provide guidance and support to staff to ensure they have the necessary skills and knowledge to perform their duties.
    Requirements
    • Education
      • College or CEGEP diploma in a related field, such as hospitality or culinary arts.
    • Experience
      • 1-2 years of experience in a food service supervisory role.
    • Skills
      • Excellent leadership and communication skills.
      • Ability to work in a fast-paced environment and prioritize tasks effectively.
      • Knowledge of food safety and sanitation procedures.
      • Ability to train and develop staff.
    • Language
      • Fluent in English.
    Work Environment

Our food service department operates in a fast-paced environment, with a focus on providing exceptional customer service and high-quality food. As a Food Service Supervisor, you will be required to work a 35-hour week, with occasional overtime as needed.