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Client Services Coordinator

2 months ago


Mississauga, Ontario, Canada Lakeside Process Controls Full time

Join Lakeside Process Controls Ltd. as a Service Operations Coordinator

In this position, you will take charge of:

  • Facilitating all interactions between clients, external sales teams, and service technicians
  • Managing urgent customer calls and orchestrating the dispatch of service personnel
  • Offering internal support to the technical staff
  • Ensuring clear communication with technicians
  • Addressing customer inquiries and resolving complaints
  • Drafting service contracts and job quotations
  • Providing administrative assistance for operational needs
  • Monitoring completed tasks and overseeing invoicing procedures

Qualifications:

  • Bachelor's Degree or College Diploma
  • 3-5 years of experience in service coordination or order management
  • Strong communication and problem-solving capabilities
  • Excellent attention to detail and organizational skills
  • Proficiency in Microsoft Office and Windows operating systems

What Lakeside Process Controls Ltd. provides:

  • Flexible work schedules
  • Competitive salary package with RRSP matching
  • Comprehensive benefits coverage
  • Opportunities for ongoing education and professional growth
  • Involvement in a recognized Wellness Program

Lakeside Process Controls Ltd. is committed to employment equity and diversity. We welcome applications from all qualified candidates, including individuals with disabilities, Indigenous peoples, women, and members of visible minorities.

If you are enthusiastic about service coordination and excel in a fast-paced work environment, this opportunity at Lakeside Process Controls Ltd. may be an ideal match for you.