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Lead Business Analyst

2 months ago


Kitchener, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

Exciting Opportunity: Lead Business Analyst Role at Company 1 - The Manufacturers Life Insurance Company

Overview:

We are seeking a skilled Lead Business Analyst to become a vital member of our Canadian Segment Technology Team at Company 1. In this pivotal position, you will contribute significantly to the deployment and enhancement of innovative technologies.

Key Responsibilities:

  • Facilitate the execution of various projects as part of a Salesforce agile team.
  • Engage in a client-focused environment to guarantee exceptional service delivery for all stakeholders.
  • Evaluate user stories, troubleshoot issues, and ensure the successful execution of projects.
  • Propose solutions and collaborate with business stakeholders to align with their expectations.
  • Identify business implications, evaluate risks, and offer recommendations for modifications.

Required Experience and Skills:

  • Over 5 years of experience in business analysis and technical roles.
  • Proficiency with Salesforce Service Cloud is essential.
  • Strong analytical and problem-solving capabilities.
  • Expertise in MS Office Suite and other relevant technical skills is required.

Desired Attributes:

  • Commitment to continuous learning and professional growth.
  • Effective collaborator capable of supporting diverse teams.
  • Sound business judgment with the ability to navigate shifting priorities.
  • Exhibit a positive, energetic demeanor and foster effective working relationships.

Benefits:

  • Attractive salary and comprehensive benefits packages.
  • Opportunities for advancement with a focus on career progression.
  • Flexible work arrangements promoting a healthy work-life balance.
  • Professional development and leadership training opportunities.

About Company 1:

Company 1 - The Manufacturers Life Insurance Company is a prominent international financial services organization dedicated to enhancing lives. Operating on a global scale, we provide financial guidance and solutions across various regions. Join us in transforming the future of financial services.

Company 1 is an Equal Opportunity Employer