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Front Desk Supervisor
2 months ago
At Canadian Forces Morale and Welfare Services (CFMWS), we are seeking a highly skilled and experienced Front Desk Gym Supervisor to join our team. As a key member of our staff, you will be responsible for ensuring that clients receive exceptional service and support in our recreation and fitness facilities.
Key Responsibilities:- Supervise and train employees to provide excellent customer service and support
- Assist with employee hiring, scheduling, and performance management
- Prepare and implement standard operating procedures to ensure efficient facility operations
- Liaise with other departments to coordinate facility use and program registration
- Develop and implement operating policies and procedures to ensure compliance with organizational standards
- High school diploma and relevant experience in a related field
- Current CPR and Standard First Aid certification
- Experience in recreation or community centre facilities, sports, leisure, and community programs, health and safety practices, loss prevention, and program registration
- Strong communication, organizational, and leadership skills
- English essential, bilingual (English and French) an asset
- Health benefits, including healthcare spending account, virtual care, and employee and family assistance program
- Work-life balance, including paid and unpaid leave, vacation pay, and family-related leave
- Retirement planning, including a defined benefit pension plan and group savings plans
- Learning and development opportunities, including tuition assistance, professional association memberships, and online learning
CFMWS is committed to providing an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. We welcome applications from all qualified candidates who can help us build a diverse and inclusive workforce.