Court Services Manager
1 week ago
The Government of Nova Scotia's Court Services Division is committed to delivering exceptional service and ensuring the fair and accessible administration of justice. Our team administers court operations, provides services to the public, and offers administrative and clerical support to the judiciary.
About Our OpportunityIn this role, you will be accountable for formulating, developing, implementing, and monitoring policies. You will also be involved in the development and implementation of strategic and business planning processes. This position reports to the Director, Court Services.
Primary Accountabilities- Provide leadership to Court Services in policy development, implementation, and monitoring by proactively identifying policy requirements, formulating and implementing policy change, and continuously updating policy and procedure manuals.
- Oversee ongoing staff training to ensure that policies and procedures are in accordance with legislation and are consistently applied.
- Oversee the uniform application of policies, procedures, and operational standards and provide guidance to members of the Court Services Management Team and other divisional staff.
- Be responsible for the strategic and business planning process and take a leadership role in developing and implementing strategic and business plans, performance indicators, and electronic tracking processes for accountability reporting.
- Ensure compliance with service delivery and program standards through fielding and responding to complaints regarding Court Services operations and by conducting operational audits and making recommendations to the Executive Director and members of the Senior Management Team for remedial action to address deficiencies.
- Contribute to the ongoing relevance and appropriateness of the Court Services Division operations by ensuring that any amendments to relevant provincial and federal legislation are properly reflected in the policies and procedures and are supported by the Court Services Division information technology applications.
- Assist in the effective management of Court Services' Division through ongoing identification of issues and trends in the field of administration of justice on the provincial, national, and international level; initiation, development, and implementation of resources and special projects to appropriately respond to emerging concerns and issues.
To be considered for this opportunity, you must have a University Degree in a related discipline with several years of justice experience. An acceptable equivalent combination of education, training, and experience may be considered. Demonstrated experience in policy analysis and development is essential. Previous experience in organizational development, project management, and change management in a client-focused organization is required. The successful candidate will possess the ability to analyze and interpret the rules and statutes that govern justice policies and programs. Excellent communication skills, particularly in relation to writing policy and procedure, along with proficiency with Microsoft Excel, PowerPoint, and Word are essential. The ability to find consensus among a variety of stakeholders and work well in a team environment is key. A skill set that includes self-directed behavior, analytical and conceptual thinking, and innovative approaches to problem solving is necessary.
In addition, you must have strong communication and interpersonal skills that allow you to interact effectively with Department representatives, Court Administrators, supervisors, and staff in the Justice centers across the province, as well as the judiciary, the legal community, police, and other enforcement agencies. Your expertise in policy and compliance will assist you in ensuring the applicable policies and standards are correct, and that staff are trained to meet these standards. Your expertise will also assist in resolving concerns over the interpretation of policies and procedures, in an equitable, timely, and consistent manner.
Family court or family law experience would be viewed as an asset.
What We Offer- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies.
- Countless career paths.
- Department-specific flexible working schedules.
Pay Grade: EC 10
Salary Range: $63,000 - $83,000 Bi-Weekly
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