Retail Store Manager

2 days ago

Sudbury, Ontario, Canada 1732927 Ontario Inc. oa Esso Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 1732927 Ontario Inc. o/a Esso. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and efficient stockroom operations.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Sales and Merchandising: Analyze sales data and trends to inform merchandising decisions, ensuring optimal product placement and promotions.
  • Store Operations: Oversee store maintenance, including cleaning, repairs, and maintenance of equipment and fixtures.
  • Reporting and Analysis: Prepare and submit regular sales reports, analyzing sales data to identify trends and areas for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 7 months to less than 1 year of retail experience, preferably in a supervisory role
  • Work Setting: Urban area, retail business, on-site customer service
  • Physical Demands: Combination of sitting, standing, walking in a fast-paced environment
  • Personal Suitability: Efficient interpersonal skills, flexibility, organized, reliable
Working Conditions
  • Work Schedule: 40 hours per week
  • Language: English
  • Employment Type: Permanent

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